Big Jim Privacy Policy

Last modified: May 2019

NOTE:  THIS WEBSITE IS INTENDED ONLY FOR USE BY INDIVIDUALS WITHIN THE UNITED STATES.  IF YOU ARE NOT LOCATED WITHIN THE UNITED STATES, PLEASE REFRAIN FROM SENDING ANY PERSONAL INFORMATION UNTIL YOU ARE LOCATED WITHIN THE UNITED STATES.

ARTICLE 1: INTRODUCTION

Big Jim Management, Inc., a Florida corporation (“Big Jim”), respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information Big Jim or its affiliates (collectively, “we” or “us”) may collect from you, or that you may provide, when you visit the website https://www.bigjimselfstorage.com/ (this "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information about you collected:
(a)  on this Website (including when you fill out forms on this Website); and
(b)  in email, text, and other electronic messages you may send through this Website.

It does not apply to information collected by us offline or through any other means, including on any other website or through any other application or content (including advertising) that may link to or be accessible from or on this Website.  These other websites, applications, or content and these other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.  For more information about third parties, see “Third Parties; Use of Cookies or other Tracking Technologies”.

Please read this policy carefully to understand our policies and practices regarding your information and how it will be treated. If you do not agree with our policies and practices, your choice is to not use this Website, to not provide the relevant information through the forms on this Website, or to email us at admin@bigjimselfstorage.com. For more information, see “Choices About How We Collect, Use, and Disclose Your Information”.  By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see “Changes to Our Privacy Policy”). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

ARTICLE 2: CHILDREN UNDER THE AGE OF 18

This Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on this Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features, register on this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at admin@bigjimselfstorage.com.

ARTICLE 3: INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We may collect information through this Website:
(A)  directly from you when you provide it to us; and
(B)  automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

This may include information:
(i)  by which you may be personally identified, such as name, e-mail address, or phone number ("personal information");
(ii)  that is about you but does not individually identify you, such as your move-in date, your preferred storage location, or your payment history; and
(iii)  about your internet connection, the equipment you use to access this Website, and usage details.

If you do not want us to collect this information, you should not visit or use this Website or you should not provide the relevant information through the forms on this Website.  For more information, see “Choices About How We Collect, Use, and Disclose Your Information”. 

(a)  Information You Provide to Us.  This information may include:
 (i)  information that you provide by filling in forms on this Website; and
 (ii)  records and copies of your correspondence (including email addresses), if you contact us.

(b)  Information Collected Through Automatic Data Collection Technologies.  

As you navigate through and interact with this Website, we or our third-party service providers may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.  The information collected by us automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways, receive from third parties, or you provide to us. The information collected automatically may include:
(i)   Usage Details.  Details of your visits to this Website, including traffic data, logs, and other communication data and the resources that you access and use on this Website.
(ii)  Device Information. Information about your computer and internet connection, including your device information, IP address, operating system, and browser type.

The technologies used for automatic data collection may include cookies (or browser cookies).  A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of this Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you direct your browser to this Website.  To learn more about refusing cookies, see “Choices About How We Collect, Use, and Disclose Your Information”.

ARTICLE 4: THIRD PARTIES; USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES.

Some content, applications, or services, including advertisements, on this Website may be served by third parties, including advertisers, ad networks and servers, content providers, service providers, and application providers.  These third parties may include:

(a)  CityMind Group, LLC (“CityMind”) – As the manager of this Website, CityMind has access to all information to which we have access.  For more information about how CityMind treats your information, please contact CityMind directly.  CityMind’s contact information is currently available on its website at http://citymind.com/contact-us/.

(b)  Google LLC (“Google”) – We use Google Analytics to better understand how you engage with this Website.  For more information about how Google collects and processes data, please visit the site "How Google uses data when you use our partners' sites or apps", which is currently available at https://policies.google.com/technologies/partner-sites.

(c)  Aosoft Internet Services, Inc. (“Aosoft”) – As the host of this Website, Aosoft may automatically collect information through this Website and will have access to information provided by you through this Website.  Aosoft’s Privacy Policy is currently available at https://www.aosoft.com/content/privacy.

If you have questions about which third parties may have access to your information through your access to or use of this Website, you may contact us at admin@bigjimselfstorage.com for more information.

These third parties may collect, receive, use, store, or transmit information you provide within this Website, or use cookies (alone or in conjunction with web beacons) or other tracking technologies to collect information about you, including information about your use of this Website; information associated with your personal information; or information, including personal information, about your online activities over time and across different websites, apps, and other online services.  They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

This Website may also link to websites of our third-party partners or service providers.  These third parties may include:

(i)   Sitelink Software, LLC (“Sitelink”) – Sitelink is a third-party management software used to manage our storage locations.  Sitelink’s Privacy Policy is currently available at https://www.sitelink.com/privacy-policy.

(ii)  U-Haul International, Inc. (“U-Haul”) – Certain of our storage locations may offer truck rentals through U-Haul.  U-Haul’s Privacy Policy is currently available at https://www.uhaul.com/Legal/PrivacyNotice/.

These third parties may collect, receive, use, store, or transmit information you provide within their websites, or use cookies (alone or in conjunction with web beacons) or other tracking technologies to collect information about you, including information about your use of their websites; information associated with your personal information; or information, including personal information, about your online activities over time and across different websites, apps, and other online services.  They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

We do not control third parties or how they may collect, receive, use, store, or transmit your information.  For more information on third-party practices, please refer to such third parties’ applicable privacy policies, terms of use, end user license agreements, or similar disclosures, which may be available from the third party’s applicable website or by contacting the third party for more information.  If you have any questions, you should contact the responsible party directly.  

For information about how you can opt out of receiving targeted advertising from many providers, see “Choices About How We Collect, Use, and Disclose Your Information”.

ARTICLE 5: “DO-NOT-TRACK” REQUESTS

Some operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your activities monitored and collected.  No uniform technology standard for recognizing and implementing DNT signals has been finalized. Furthermore, we do not track users over time and across third party websites to provide targeted advertising. As such, this Website does not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.  However, some third-party service providers may keep track of your activities when they serve you content, which enables them to tailor what they present to you.  To determine whether any of the third-party services this Website uses honor DNT requests, please read their privacy policies or contact the third parties directly.  For more information about these third-party services, see “Third Parties; Use of Cookies or other Tracking Technologies”.  For more information about “do not track,” visit www.allaboutdnt.org.  

ARTICLE 6: HOW WE USE YOUR INFORMATION

We may use information collected about you or that you provide, including any personal information:
(a)  to present this Website and its contents to you;
(b)  to provide you with information, products, or services that you request;
(c)  to fulfill any other purpose for which you provide it;
(d)  to carry out their obligations and enforce their rights arising from any contracts entered into with you, including this Website’s Terms of Use  and leases for storage facilities, and for billing and collection;
(e)  to notify you about changes to this Website or any products or services offered or provided though it;
(f)  to allow you to participate in interactive features on this Website;
(g)  in any other way we may describe when you provide the information; and
(h)  for any other purpose with your consent.

We may also use your information to contact you about our own and our affiliates’ goods and services that may be of interest to you.  If you do not want us to use your information in this way, do not provide your contact information through this Website or email us at admin@bigjimselfstorage.com. For more information, see “Choices About How We Collect, Use, and Disclose Your Information”.

The usage and device information we collect may help us to improve this Website and to deliver a better and more personalized service, including by enabling us to:
(i)  estimate our audience size and usage patterns;
(ii)  store information about your preferences, allowing us to customize this Website according to your individual interests;
(iii)  speed up your searches; 
(iv)  recognize you when you return to this Website; and
(v)  decide on adwords and other items related to search engine optimization, including for keywords and URL structure.

ARTICLE 7: DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users and information that does not identify any individual without restriction. 

We may disclose personal information that we collect or you provide as described in this privacy policy:
(a)  to our subsidiaries and affiliates;
(b)  to contractors, service providers, and other third parties we use to support our business;
(c)  to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Big Jim’s or one or more of its affiliate’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information about this Website’s users is among the assets transferred;
(d)  to fulfill the purpose for which you provide it;
(e)  for any other purpose disclosed by us when you provide the information; and
(f)  with your consent.

We may also disclose your personal information:
(i)  to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
(ii)  to enforce or apply our rights arising from any contracts entered into with you, including this Website’s Terms of Use,  leases for storage facilities, and other agreements, including for billing and collection purposes; and
(iii)  if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Big Jim, its affiliates, customers of the foregoing, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

ARTICLE 8: CHOICES ABOUT HOW WE COLLECT, USE, AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us.  The following mechanisms provide you with control over your information: 

(a)  Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

(b)  Promotional Offers.  If you do not want us to use your information to promote our own or our affiliates’ products or services, you can opt-out by sending us an email stating your request to admin@bigjimselfstorage.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

We do not control third parties' collection, receipt, use, storage, or transmission of your information. However, these third parties may provide you with ways to choose to not have your information collected or used in certain ways. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on NAI's website, which is currently located at http://optout.networkadvertising.org/?c=1#!/.  For more information about third-party services, see “Third Parties; Use of Cookies or other Tracking Technologies”.  

California residents may have additional personal information rights and choices. Please see “Your California Privacy Rights” for more information.

ARTICLE 9: ACCESSING AND CORRECTING YOUR INFORMATION

You can review and change your personal information by logging into your account, and visiting your account profile page, through your profile on Sitelink’s website.

California residents may have additional personal information rights and choices. Please see “Your California Privacy Rights” for more information.

ARTICLE 10: YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.

California’s “Shine the Light” law (Civil Code Section 1798.83) may permit users of this Website that are California residents to request certain information regarding disclosures of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to admin@bigjimselfstorage.com  or write us at 3665 Bee Ride Rd., Suite 310, Sarasota, FL 34233.

ARTICLE 11: DATA SECURITY

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information provided through forms on this Website will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of this Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to this Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on this Website.

ARTICLE 12: CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page.  If we make material changes to how we treats users' personal information, we will post a notice on this Website’s home page that the privacy policy has been updated.  The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting this Website and this privacy policy to check for any changes.

ARTICLE 13: CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us at: 

Big Jim Management, Inc.
3665 Bee Ride Rd.
Suite 310
Sarasota, FL 34233
admin@bigjimselfstorage.com